Contact us - Policyholders
When contacting us, please note that as well as asking your name we may need to ask you some questions to make sure that we keep your information safe, and comply with the Data Protection Act. We may ask, where relevant, some of the following questions:
- Your date of birth
- The first line of your address or your postcode
- Your policy or claim number
- Your company name (where applicable)
You might want to have this information handy when calling us to save you time.
Find the right person to talk to - from making a claim to changing your cover, our Customer Care teams are happy to help.
Find out moreIf think there may be a problem, our Customer Care team will do all they can to help.
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