Eve has been with Standard Life Healthcare for five years when she develops breathing difficulties. Her GP refers her to a specialist who arranges for a number of tests. These reveal that Eve has asthma.
Her specialist puts her on medication and recommends a follow-up consultation in three months to see if her condition has improved. At that consultation Eve states that her breathing has been much better. So the specialist suggests she has check-ups every four months.
We cover Eve's consultations and tests and agree to pay for her next check-up. However, we advise her that we will not be able to cover her regular check-ups after this because her condition is now well-controlled.
Eighteen months later, Eve has a bad asthma attack.
We agree to cover the cost of her hospital treatment until her condition has been stabilised. We also agree to cover the cost of one follow-up consultation with her specialist to make sure that her symptoms are well controlled again.
